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BigBasket founders plan to step back; CEO Hari Menon prepares succession amid Tata Group’s quick commerce push

Posted By- Mudit Mathur

Tata Group’s BigBasket is preparing for a leadership transition. CEO Hari Menon, who has steered the company through its post-acquisition phase, is nearing the end of his five-year term. Meanwhile, the company’s founders are set to step back from daily operations, moving into mentorship roles.

This change comes at a decisive moment as BigBasket accelerates its entry into the quick commerce segment, where competition is intense and execution speed is critical.

Why This Transition Matters

  • Beyond Founders: Many Indian startups face the challenge of scaling beyond founder-led leadership. BigBasket’s move reflects the necessity of structured succession planning.
  • Quick Commerce Challenge: Competing with Zepto, Blinkit, and Swiggy Instamart demands robust supply chains, technology-led operations, and razor-sharp customer focus–areas where leadership agility will be tested.
  • Continuity with Change: By retaining founders as mentors, Tata ensures the preservation of institutional knowledge while empowering professional leaders to take charge.

Leadership Insights

  1. Succession is Strategy
    Leadership transitions in high-growth sectors must be timed to coincide with business pivots. BigBasket’s shift aligns with its quick commerce expansion.
  2. Mentorship vs. Management
    When founders step back, clarity in roles is crucial. Effective governance structures allow mentors to add value without blurring accountability.
  3. Execution Edge
    In competitive consumer markets, new leaders must bring specialist expertise in logistics, digital growth, and customer analytics to maintain momentum.

Takeaway for Business Leaders

BigBasket’s transition shows that leadership change is not a pause but a pivot point. For founder-led businesses, smooth succession planning and strategic handovers can make the difference between sustaining growth and losing ground in fast-moving markets.

Your turn: Do you think founder-driven businesses in India are ready to embrace professional leadership transitions as part of their growth journey? Share your views in the comments.

(Images in this article are AI-generated and used for illustrative purposes only)

Source-Economics Times, September 2,2025

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